Frequently Asked Questions
Everything you need to know about our premium leather goods and services.
What kind of leather do you use for your products?
We exclusively use high-quality, full-grain leather sourced from eco-certified tanneries to ensure durability and a natural patina that improves with age.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or embossed items are final sale and cannot be returned.
How should I care for my leather items?
To maintain the longevity of your product, avoid prolonged exposure to direct sunlight or moisture. We recommend using a high-quality leather conditioner every 3-6 months.
Do you offer a warranty on your products?
Yes, all our products come with a one-year limited warranty covering manufacturing defects in materials and craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.